Frequently Asked Questions

Everything you need to know about shopping at Khadims

What is the estimated delivery time for my order?

Orders are typically processed within 24-48 hours. Depending on your location, delivery usually takes between 3 to 7 business days.

How can I return or exchange a product?

You can initiate a return or exchange within 15 days of delivery through our online portal. Please ensure the items are unworn and in their original packaging.

How do I find the right shoe size?

We provide a detailed size chart on every product page. We recommend measuring your foot length in centimeters to find the most accurate fit according to our brand standards.

What payment methods do you accept?

We accept various payment options including credit/debit cards (Visa, MasterCard, RuPay), UPI, Net Banking, and Cash on Delivery (COD) for eligible pin codes.

Are your products covered by a warranty?

Yes, we offer a limited manufacturing warranty on our footwear. This covers defects in materials or workmanship within 90 days of the purchase date.

How can I track my shipment?

Once your order is dispatched, you will receive a tracking link via SMS and email. You can also track your status directly in the 'My Orders' section of our website.